Transparent Collection
Hum sign-up ke time hi batate hain ke kaon sa data collect karte hain aur kyun. Aapko surprise nahi hoge baad mein.
LEGAL REFERENCE
Privacy Policy jo aapka account mehfooz rakhta hai
Jab aap j20 par account kholte ho to aapka personal information hamara paas aata hai. Yeh page batata hai ke hum aapka data kaisy protect karte hain, kya...
Data encryption har transaction parLocal Pakistan qanoon ke matabeqAccount verification ke zariye security
Hamara privacy stance aur legal framework
j20 aapka personal data collect karta hai account khol ne, deposits karne aur withdrawal process complete karne ke liye. Ismein aapka naam, address, phone number aur payment details shamil hote hain. Jahan local qanoon ijazat deta hai wahan hum yeh information use karte hain aapka identity verify karne ke liye, fraud se baachne ke liye aur legal compliance ke liye. Aapka data
JazzCash, Easypaisa, SadaPay aur Raast ke sath share hota hai tab hi jab aap un methods se deposit ya withdrawal karte ho. Hamara server encryption use karta hai aur hum third-party access nahi dete bina aapki permission ke.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SECURITY KE PILLARS
Kaon sa security measures hamari priority hain
SSL Encryption
Aapke browser aur j20 ke servers ke beech har ek message encrypted rehta hai. Yeh ensure karta hai ke kaon bhi aapka login ya payment details dekh na sakte.
Payment Partner Vetting
JazzCash, Easypaisa, SadaPay aur Raast jaise established payment providers ke sath kaam karte hain. Unke security standards hamse bhi ziada strict hote hain.
Two-Factor Authentication
Aapka account mein aap 2FA on kar sakte ho. Yeh matlab hai ke login ke liye password ke baad ek code bhi likhna padega.
Fraud Detection
Hamara system 24/7 unusual activity dekh raha hai. Agar koi strange login ya withdraw request aaye to hum usko block kar dete hain.
Data Minimisation
Hum sirf woh hi information rakhte hain jo j20 operate karne ke liye zaroori hai. Aapka passport copy ya aapka poora address permanent nahi rakhte.
Compliance Audits
Hamara privacy process regular audit se guzarta hai. Iska matlab hai hamari procedures Pakistan aur international standards ko follow karte hain.
HAMARA APPROACH VERSUS USUAL
Kaon sa areas mein hum alag hain
No Sell to Third Parties
Aapka data marketing agencies ya data brokers ko nahi bechte. Sirf payment aur compliance ke liye share hota hai.
Pakistan-First Storage
Jahan possible hai wahan aapka data Pakistan mein hi store rehta hai. International server use tab hi hote hain jab local qanoon ke tahet allowed ho.
Local Payment Context
JazzCash, Easypaisa, SadaPay aur Raast ke sath hum aapka transaction data separate rakhte hain dari deposit flow aur general account data se.
Easy Data Export
Aap request kar sakte ho aapka sab data export karne ka readable format mein. Iska matlab aap doosri platform par switch kar sakte ho agar chahiye.
Account Anonymity Options
Agar aap nahi chahte ke specific data public dekhe to aap hamse pooch sakte ho usko hide karne ke liye hamari records mein.
Incident Notification
Agar koi security breach ho to hum aapko SMS aur email dono se turant inform karenge aur next steps explain karenege.
Aapke paas jo control hai privacy par
Login Notifications
Har bar jab aap j20 par login karte ho tab aapko notification milta hai. Agar aap login nahi karte aur notification aye to account lock kar sakte ho.
Withdrawal Verification
Jab aap paise nikalne wale hote ho tab hum identity verify karte hain taake paise galat account mein na jaye. YehJazzCash, Easypaisa, SadaPay aur Raast sab par hota hai.
Session Timeout
Aapka session automatically close ho jata hai 30 minute ke baad agar koi activity na ho. Yeh ensure karta hai ke shared computer par aapka data secure rahe.
Password Reset Option
Forgot password par click karo aur hum aapko reset link bhejenge sirf aapke registered email par. Kaon bhi doosra nahi kar sakta.
Blocked Countries List
Supported ilaqon mein hum sirf Pakistan se access allow karte hain. VPN se aane wale traffic ko hum detect aur block karte hain.
Privacy Preferences
Account settings mein jaao aur choose karo ke aap kaunsi promotional emails chaahte ho. Aap subscribe aur unsubscribe kab bhi kar sakte ho.
Kya aap privacy ke baare mein pooch rahe hain
Jab tak aapka account active hai tab tak aapka data hamarre paas rehta hai. Account close karne ke baad hum legal requirement ke matabeq data rakhte hain, usually 5 saal tak tax aur compliance purposes ke liye.
Hum aapka location approximate jaante hain aapke IP address se. Yeh hamari security ke liye zaruri hai fraud detect karne aur supported regions verify karne ke liye. Aapka exact location ka GPS nahi use hote.
Hum sirf transaction ID aur amount dekh sakte hain. Aapka full payment details aur bank information JazzCash aur Easypaisa ke paas rehta hai. Hum nahi dekh sakte aapka payment method ki exact details.
Turant [email protected] par email karo details de kar. Hum investigate karenege aur agar breach confirmed ho to hum aapko notify karenege aur remediation steps batayenege.
Nahi. j20 kisi third-party app ko aapka data API ke through nahi deta. Sirf payment partners ko transaction details share hote hain deposit aur withdrawal process mein.
Agar koi material change ho to hum aapko email karenege aur aapka account mein notification show karenege. Aapko accept karna padega new terms pehle aapka next login par.
Haan. Har payment method ke liye separate transaction logs hote hain. Jab aap SadaPay se deposit karte ho tab woh data Raast transfers se separate rehta hai hamarre backend mein.